Below you will find many questions and answers for frequently asked questions. If you still can’t find the answer you’re looking for please contact us.
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No shows and last minute cancellations have huge effects on our small business. It means clients can not book these spots, and both therapists, and clients are inconvenienced.
Therefore we require a 50% deposit for all bookings. This booking fee can be redeemed for your booking at the time, or rolled over to secure your next appointment when rebooking in the salon.
We understand sometimes you need to change your booking. However, we kindly request 24 hours notice to reschedule or cancel so we can offer this slot to another client. By providing us notice, your deposit will be held as a credit note under your name for use in the future with no expiry on treatments. We do not offer refunds for online, or in salon bookings.
If you do not provide us with 24 hour notice, or there is a no show, your deposit will be fortified to compensate for our loss of time.
Deposits cannot be transferred between individuals, or used on products.
If you are using a Glam Gift Certificate, this will be used to secure your booking, following the same policy.
We appreciate our policy being respected, and stick strongly by this.
~ Thank you, Glam.
We encourage you to book in advance. The demand is high when it comes to serving our treatments. Treatments over an hour or more require a deposit to secure the booking. Please note we do not take bookings without a credit card or deposit.
SMS reminders are sent to your mobile to confirm your booking 2 days before your scheduled appointment.
Please let us know if you have any medical conditions that may affect your treatment.
We ask that everyone who remembers to switch of their mobile phone to keep a relaxed vibe in the salon.
We suggest all spray tanners wear comfortable, loose fitting dark clothing to allow the tan to dry at its best. We recommend for waxing, not to wear your latest set of lingerie. For feet treatments we recommend open toed shoes. For any other treatments we recommend whatever you wish.
VIP Club Offers entitle the user to upgrade offers in store and will be confirmed at the time of your booking whether that be in-store, online bookings or over the telephone.
On your first visit please arrive at least 10 minutes early to check in and unwind. Relax…. Have a coffee in our waiting area if you like? This allows us to welcome you to our salon and obtain required information. All information is kept strictly confidential and will not be shared with any third party. Late arrivals will require all treatments to either be cut short of scheduled time or in some cases we may have to reschedule.
Please let us know. We don’t want our treatment times going to waste and we don’t want others to miss out on an opportunity to experience what we offer. If you need to cancel an appointment, please do this within 24 hours notice to avoid losing any deposit.
Please use our contact form for general enquires, or call us on (03) 9370 0955..otherwise you can book online! it is that easy!
By joining our e-mail list, you will benefit from receiving instant Glam Dollars to spend in store, receive email only deals and promotions every month. You can also join us on Facebook and follow us on Instagram through our website.
We accept VISA, Mastercard, EFTPOS, Glam Gift Vouchers, and yes of course cash. NO AMEX. Please note: We have a $20 EFTPOS limit & eftpos surcharge for credit card and paypass transactions due to bank fee increases. We do not hold any card details on our system.
We do not refund products due to a change of mind or products that have been used or opened. We will only provide a refund if you have a reaction to a product with photos provided. Upon return we will need you to fill out paperwork to send back to the skincare company, along with the photos.
We encourage all feedback so that we can continually strive to serve YOU are clients better. Email us on our website firstname.lastname@example.org to ensure you feel comfortable letting us know what you think, feel and anything and everything when it comes to our salon and service to you.
If you wish to apply for a position at Glam Beauty Bar, please send your resume and an original cover letter to us. You can send your application to: email@example.com
All gift vouchers are beautifully wrapped and ready to give. Purchase online at glambeautybar.com or by phone (03) 9370 0955 with E-Voucher, Express Post and Courier delivery options available. Spread the love with a Glam Gift Voucher for that someone special. We can make the Glam Gift Voucher for any amount or service. Vouchers are redeemable for any treatment and valid for 36 months from date of purchase. Our vouchers are transferable but non-refundable. Purchase in store or online.
Please note that all pricing was accurate at time of printing. Treatments and Prices are subject to change without notice.
Gift vouchers can only be used on treatments only. Gift Vouchers are not replaced if lost or stolen so please place them in a safe place!
Marketing Vouchers can only be used when spending $25 or more in salon, Monday to Friday. We do not extend or replace marketing vouchers. We do not keep, or re send marketing vouchers. Marketing Vouchers can not be used with specials, or additional vouchers or given to another person to use in liu of yourself. If you have not visited the salon within a 9 month period, you will be automatically from our ‘loyalty program’. We offer this rewards program to our ongoing loyal supporting clientele, to say thank you.
As per salon policy, all services an hour or more require a fifty per cent deposit. This deposit is non-refundable. If you need to cancel, please do this within a 24 hour period by notifying us via 9370 0955 & leaving a voice message. Deposits will be placed as a credit note, under your client card on our computer system with no expiry.
Cancellations outside of this time frame, or a ‘no show’, may result in a loss of deposit to cover our therapists time.
‘No shows’ to our salon will result in that service being paid before booking into the salon again.
We hope you respect our polices, as we respect and care for our clients.
Noctuelle • - detox overnight cream -
Do I need a night cream? 🌝 🤷🏼♀️
The short answer is no, not exactly.
You can definitely use the same cream for morning and night.
However, your skin needs protection inside/outside throughout the day and at night it needs repair and regeneration!
🤔 Did you know ingredients like vitamin C, vitamin A and BHA’s/AHA’s work best at nighttime? If you want to do what’s best, some active ingredients work best when we are in “rest mode” 😴
they don’t call it “beauty sleep” for a reason 😉
This cream (my fav night cream)
Detoxes and smooth your skin as you sleep…
+24% after 15 days
+45% after 30 days
✔️ In the morning skin appears luminous and brighter (vitamin c 🍊)
.✔️ Wrinkles and signs of fatigue are reduced
✔️ Skin shows increased radiance 💫
✔️Restores skins well being 🙏
This is our clinics #1 selling night cream & highly loved by all our skincare clients 💙
$135 available online or in salon
hope your weekend is bright & beautiful 😻 @_glambeautybar ...
we are all about……..results 🙌🏼
• lash lift & tint • @_glambeautybar
#lashlift #brows #lashes #mooneeponds #melbourne #beautysalon #ellebanalashlift #goals #naturalbeauty ...
September will be filled with……
..& with full lashes 😘
happy spring everyone - sending hugs and love xo
One more day of winter ❄️
Sun 🌞 is shining,
it’s getting warmer.. 🥰
suns out, face out..
We need to protect our skin!
What is the most important product in a skincare routine?… SPF 🧴 💁🏽♀️
ELISE from Glam explains WHY!!
“Invest in your skin! You wear it forever…
YASSSS, everyone should be applying a sunscreen every single day (including winter time). The sun causes lots of damage to the skin and can lead to pigmentation and increase signs of ageing which it what we don’t want ladies! 😉
Australia has one of the highest UV rays index meaning our sun is a lot stronger compared to other countries. Sunscreen is crucial in everyone’s skin care routine as it protects the skin from UV rays and lowers the risk of sun damage.
At Glam our all time favourite sunscreen is the “Manola Sun Shield SPF 50+” by @sothysaustralia and is available for purchase at Glam Beauty Bar & Skin Clinic for $23! This sunscreen has been specially designed for the Australian climate.
This sunscreen is very lightweight, non-greasy and feels like a regular moisturiser. It has beneficial ingredients which include Aloe Vera to maintain hydration, as well as Vitamin E which is a great antioxidant!👍🏽
✔️Protects the skin from UV rays☀️
✔️Water resist (4 hours)💦
✔️Velet matte finish 💯
✔️Broad Spectrum 😌
✔️Made in Australia for Australian conditions🇦🇺
For product inquiries or any questions please email us at firstname.lastname@example.org 😍 we are here for you!
for waitlist/treatments visit glambeautybar.com to sign up 👏🏽
We hope to see everyone soon!” ...
Hi Everyone! 👋
Lash Therapist Chloe here checking in!
Hope everyone is staying safe throughout this lockdown 💞 for you who don’t know me, I have been at GBB & Skin Clinic @mooneeponds3039 for over two years now working with my amazing team of gals.
I am here to talk about two of my favorite products for optimum lash health which is one of our #1 focuses when us therapists treat clients lashes in salon 😍
Are you a mascara kind of women or prefer a serum on your natural lashes to help with growth??
Did you know at @_glambeautybar we stock “ELLEEPLEX SERUM” & “ELLEEVATE MASCARA” by @elleebana ? These products both have beneficial ingredients that help your natural lash health & is recommended after a lash lift to hydrate the natural lashes so they grow out smoothly & keratin to create strong hair growth. (you can also use the serum on your brows!) 😍 after any lamination service.
The benefits are;
✔️ Increases moisture levels to the natural lash hair.
✔️Speeds up cell generation
✔️Restores proteins such as Keratin which is a strengthening protein.
✔️Increases potassium channels in the cells
✔️Serum you can use on the brows and natural lashes
✔️Mascara does not leave that clumped look that most do & washes off with water. No panda eyes! Fibers to increase length and volume. Lots of clients can use this mascara for extra lifted lashes, without a lash lift ❤️
Both products are available on our online shop via our website
▶️ glambeautybar.com with additional information
I can’t wait too see all your beautiful faces again 💞 for everyone who doesn’t know we do have a waiting list available online for everyone to sign up to for when we are back in clinic 🌟 ~ Chlo
Ps our baseball top design is by B - Who thinks us girls should wear these at glam as part of our uniform?? 🙋🏼♀️ ...
PH: 03 9370 0955
1/8 EDDY ST MOONEE PONDS
Welcome to Glam Beauty Bar & Skin Clinic, the most beautiful & unique Beauty, Skin + Tan Salons in Moonee Ponds. At our salon, we offer the best skin treatments, hair removal, lashes, brow, beauty & tan treatments at a very affordable price!
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