Terms & Conditions

ACCEPTANCE OF TERMS

This Agreement contains the complete terms and conditions that apply to your participation in our site. If you wish to use the site including its tools and services please read these terms of use carefully. By accessing this site or using any part of the site or any content or services hereof, you agree to become bound by these terms and conditions. If you do not agree to all the terms and conditions, then you may not access the site or use the content or any services in the site.

MODIFICATIONS OF TERMS OF USE

Amendments to this agreement can be made and effected by us from time to time without specific notice to your end. Agreement posted on the Site reflects the latest agreement and you should carefully review the same before you use our site.

INTELLECTUAL PROPERTY RIGHTS

You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.

CONFIDENTIALITY

You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and social media followers. All information submitted to by an end-user customer pursuant to a Program is proprietary information of Glam Beauty Bar. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.

This agreement is a contract between the customer (“you”) and Glam Beauty Bar (“Glam Beauty Bar Online”), 1/8 Eddy Street, Moonee Ponds, Melbourne 3039.

Please read the following terms and conditions carefully before placing your order with Glam Beauty Bar Online. By completing and submitting the customer order form online and using the Glam Beauty Bar Online service, you acknowledge that you have read and agree with the terms and conditions outlined below.

For Gift Certificate and Glam Cash purchases, please review the terms and conditions on their product pages before proceeding with your order.

Glam Beauty Bar Online reserves the right at all times to make changes to the Glam Beauty Bar Online Terms and Conditions, stock offers, bonuses and rewards at its sole discretion without prior notice.

DEFINITIONS

The following apply to these Terms and Conditions.

Agreement means an agreement between you and Glam Beauty Bar Online to supply Goods.

Delivery Address means the address to which the Goods are to be delivered as stated on the Order.

Goods means Goods described in an Order (including Glam Cash, Packages, Workshops, Events, Gifts and Gift Cards).

Order means an order by you to purchase Goods from Glam Beauty Bar Online.

Personal Information includes, but is not limited to your name, Delivery Address and payment details.

PRICE OF GOODS AND PAYMENT

All gift and purchase prices quoted are in Australian Dollars, and include GST (except Gift Card purchases where GST does not apply). Prices shown do not include delivery and gift wrapping. You agree to pay the delivery and handling fee in respect to each product ordered and all applicable taxes in that regard.

Variation. Glam Beauty Bar Online reserves the right to change or alter prices of products without notice. The price applicable shall be the price applicable on the date the Goods are confirmed as ordered.

Method of Payment. You may use your MasterCard, Visa, American Express, Diners, or PayPal. Glam Beauty Bar Online does not accept cheque, cash or gift card payments for Goods. Payment must be cleared before the Goods are dispatched.

DELIVERY

The items for sale on Glam Beauty Bar Online are only available for delivery in Australia. Please note that products are delivered as an individual item and cannot be bundled together. As such a separate delivery fee applies for each item.

You may nominate a delivery week however Glam Beauty Bar Online is unable to ensure or guarantee delivery on a nominated day.

Delivery Charges. For deliveries in Australia a $13.00 delivery charge applies to each Product Purchase to be delivered and a $10 delivery charge per order applies for Gifts express post. For Gift Card purchases, the PDF file of the Gift Card will be sent to your email with no charge.

For deliveries outside Australia, the delivery charge will vary depending on the destination.

Risk & Title Risk and title in the Goods passes to you upon delivery of the Goods to your nominated Delivery Address.

Delivery Requirements Glam Beauty Bar Online does not make Goods available for collection.

Goods cannot be delivered to a P.O Box address.

A person must be at the Delivery Address to accept the goods on delivery. Anyone at the Delivery Address who receives the Goods shall be presumed to be authorised to receive the Goods on your behalf. If there is no-one at the Delivery Address or no-one of the appropriate age to receive the Goods (or the person is unable or unwilling to provide appropriate proof of age), a calling card will be left for you to collect the Goods from the post office.

Glam Beauty Bar Online will not accept responsibility for late delivery or non-delivery due to incomplete or incorrect details provided.

DELIVERY TIMES

All items purchased online will be processed within 5 working days. Delivery by Australia Post can take up to 7 days.

STOCK AND PRODUCT AVAILABILITY

All Goods featured on this site have been included in good faith on the basis that the Goods as described will be available at the time of the sale.

Please note that customer orders are not available should an item not be available.

Glam Beauty Bar Online will use its best endeavours to ensure that all Goods ordered by you are supplied to you. If the Goods ordered by you are not readily available in stock, whenever possible Glam Beauty Bar Online will offer you a comparable product of equal or greater value.

Glam Beauty Bar Online reserves the right not to sell certain products to any person to which, or in any location where, the sale of certain Products is restricted or prohibited.

DELIVERY TO SOME REMOTE LOCATIONS MAY TAKE UP TO 10 BUSINESS DAYS

CANCELLATIONS

Orders may only be cancelled online within 24 hours from the time of placing the order, after which the Goods will be delivered and must be received and returned to a Glam Beauty Bar store for a refund. Refunds will be processed in accordance with clause 6.

RETURNS

Glam do not offer returns. Product can be exchanged when a reaction has occurred. A replacement product or salon credit will be applied when accompanied by a receipt.

Should you wish to exchange or return an item purchased online (except Gift Cards, and Product Purchases), visit our Glam Beauty Bar store located at 1/8 Eddy Street, Moonee Ponds Victoria 3039. Exchanges and returns will be processed in accordance with the current Glam Beauty Bar Returns Policy.

Please note that Product purchased must be in its original packaging, unopened and in a saleable condition.

Gift Cards cannot be exchanged for another denomination or tender (i.e. cash). Gift Cards and cannot be refunded or returned, unless required by law.

REFUNDS

We do not provide refunds on retail products or gift vouchers. Products can be exchanged when a reaction has occurred for a replacement product or salon credit when accompanied by a receipt within 14 days of purchase. If a skin reaction occurs we would appreciate photos to support your skin reaction.

Once we receive your item, we will inspect the product and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

SALE ITEMS

Sale items cannot be refunded.

GIFT CARD / GLAM CASH

These terms and conditions do not contain the full terms of use governing the use of your Gift Card and / or Glam Cash. Please review the terms and conditions on the relevant product’s information page before proceeding with your order.

Gift Card terms & conditions apply, call (03) 9370 0955. Limit of $5000 per transaction.

GLAM BEAUTY BAR REFERRAL PROGRAM

GLAM BEAUTY BAR Referral Program Members will receive Shopping Credits in accordance with the GLAM BEAUTY BAR Referral Program Terms and Conditions.

As a special bonus to Glam Beauty Bar Referral Program Members, Glam Beauty Bar Online will award Glam Beauty Bar Referral Program Shopping Credits for the purchase of a Gift Card.

PRIVACY AND SECURITY

Personal information collected will be used for the purpose of processing the order, and may be shared with a third party delivery agent for the purposes of delivering your order. For further information regarding Glam Beauty Bar’s Privacy Policy, please click here.

PROMOTIONS AND DISCOUNTS

Glam Beauty Bar Online at its discretion, may honour promotions, discounts or offers currently available instore, however all advertised items are available only while stocks last unless otherwise stated in the advertisement.

APPLICABLE LAWS

The laws of Victoria, Australia govern this agreement.

CONTACT US

If you have any questions on how to return your item to us, contact us on 9370 0955 or email info@glambeautybar.com.