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Please note as per salon policy:

No shows and last minute cancellations have huge effects on our small business. It means clients can not book these spots, and both therapists, and clients are inconvenienced. 

Therefore we require a 50% deposit for all bookings. This booking fee can be redeemed for your booking at the time, or rolled over to secure your next appointment when rebooking in the salon. 

We understand sometimes you need to change your booking. However, we kindly request 24 hours notice to reschedule or cancel so we can offer this slot to another client. By providing us notice, your deposit will be held as a credit note under your name for use in the future with no expiry on treatments. We do not offer refunds for online, or in salon bookings. 

If you do not provide us with 24 hour notice, or there is a no show, your deposit will be fortified to compensate for our loss of time.

 Deposits cannot be transferred between individuals, or used on products. 

If you are using a Glam Gift Certificate, this will be used to secure your booking, following the same policy. 

We appreciate our policy being respected, and stick strongly by this. 

~ Thank you, Glam.

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