Refund policy

Strictly No Refunds or Exchanges
Once a product has left the care of Glam Beauty Bar and Skin Clinic, if unopened we are able to offer an exchange for another product or credit voucher.

We are unable to offer a refund in any circumstances. If opened, we are unable to offer any exchange or refund - this applies to both online and in-clinic purchases.

Exceptions
Refunds or replacements will only be issued where a product is faulty, damaged, or an error has been made by Glam Beauty Bar and Skin Clinic

This policy ensures that we can continue to provide high-quality service and fair treatment for all clients.

Our team is always open to discussion and committed to helping you navigate your skin goals - please reach out if you have concerns or questions.

Shipping Costs
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.