Booking Policy

At Glam Beauty Bar & Skin Clinic, we value your business and strive to provide the best service possible. To ensure smooth operations and accommodate all clients, we have established the following booking policy:

Deposits:

A 50% deposit is required for all bookings.

This deposit can be redeemed at the time of your appointment or rolled over to secure your next appointment when rebooking in the salon.

Cancellations and Rescheduling

We understand that sometimes plans change. If you need to reschedule or cancel your appointment, we kindly request 24 hours’ notice.

Providing 24 hours’ notice allows us to offer your slot to another client and ensures your deposit is held as a credit note under your name for future use with no expiry on treatments.

If you do not provide 24 hours’ notice or fail to show up for your appointment, your deposit will be forfeited to compensate for our loss of time.

Non-Refundable Deposits

We do not offer refunds for online or in-salon bookings. All deposits are non-refundable but can be used as a credit for future treatments. Valid for 12 Months.

Non-Transferable Deposits

Deposits cannot be transferred between individuals or used to purchase products.

Glam Gift Certificates

If you are using a Glam Gift Certificate, it will be used to secure your booking and will follow the same policy as deposits.

Respecting Our Policy

We appreciate your understanding and respect for our policy. It ensures we can provide the best service to all our clients and maintain efficient operations.

Booking Confirmation

SMS reminders are sent to your mobile to confirm your booking 2 days before your scheduled appointment.

Medical Information

Please let us know if you have any medical conditions that may affect your treatment.